Senior Brand & Experience Strategist — Melbourne

I build ideas that survive the room.

7+ years of brand strategy built to hold up in boardrooms, design studios, and the customer journeys it eventually has to survive.

Based inMelbourne, AU
Eligible to workAU · US · EU
LanguagesEnglish · French
CurrentlyFreelance + open to roles

MeliorismMeliorism: the belief that the world can be made better from human effort., but for brands.

Better doesn't happen by accident. I'm in the business of making things better on purpose, a deliberate case for why a brand should hold one position over another, built on real research and pressure-tested until it can take a hit.

A brief usually arrives messy. A category is crowded, a customer journey has gaps nobody's mapped yet, a merger involves two boards that haven't learned to trust each other. My job is finding the version of the truth that's usable, then holding it firmly enough that a diverse team, creative, technical, architectural, can run in different directions and land somewhere coherent.

How I work.

Strategy is the work that makes everything after it feel obvious. Deep research comes first, always. Workshops are built to get a room to its honest opinions fast, past the polished version people walk in with. Every position gets pressure-tested as many times as it takes, until it can survive the room on its own.

That discipline holds whether the deliverable is a brand platform or a customer journey. Most recently it's meant working daily alongside architects and interior designers, mapping journeys touchpoint by touchpoint and watching strategy leave the page to become a room people actually walk into.

0
Years, agency-side
0
Case studies to browse
0
Books read this year (Jul '26)
Current reading: Les Années by Annie Ernaux

Let's get personal

Before brand strategy, I was a French translator, then a horse wrangler in the Canadian Rockies (an excellent quarter-life crisis, would recommend). These days I'm a self-taught silversmith, a vintage-cake-baking fiend, and an absolute bookworm. (That book count above is live and I take it seriously.)

Claire Attias

The Proof.

A few brand and experience case studies to browse. Want to see more? Hit me up > hello@claireattias.com

Trend Reports.

Published trend reports and category deep-dives, for anyone who wants the thinking behind the thinking.

What I bring to a brief.

01

Brand Strategy

  • Positioning & Campaigns
  • Naming & Taglines
  • Brand personality & Brand Voice
  • Brand Architecture & Stretch Platforms
02

Research

  • Quantitative & Qualitative
  • Ethnographic
  • Workshops
  • Trend & category reporting
03

Experience Strategy

  • CX & Customer Journeys
  • Service Strategy
  • Retail & Spatial Experience
  • Wayfinding
04

Delivery & Leadership

  • Senior stakeholder workshops
  • BD & Pitches
  • Sole-strategist / embedded delivery
  • AI tooling adoption & training

Sectors

Retail & FMCG Healthcare NFP & Social Enterprise Professional Services Arts & Culture Fashion & Beauty Corporate & Financial Startups

Want to work together? Let's talk.

I'm open to senior & director roles across the many flavours of Strategy: Brand, Experience, Customer, Creative, etc, both agency and client-side.

Location
Melbourne, AU
LinkedIn